Special Notice Regarding Coronavirus
Announcing Expanded Lobby Access for Select Forcht Bank Locations
From the President & CEO, Tucker Ballinger: We would like to thank each of our customers for their continued loyalty and their patience over past two months during the unprecedented COVID-19 pandemic. Our entire banking team has worked quickly to adapt our services to reinforce social distancing and other guidelines provided by the CDC in order to protect both you and our employees. I’d also like to thank our employees for their dedication and resilience during these times.
As you are aware, our lobbies have always been open to our customers by appointment. Now, in accordance with state and CDC recommendations, we have decided to expand the access to our lobbies in which customers will not need to have an appointment between the hours of 10:00 AM and 3:00 PM EST at select locations beginning May 13, 2020. Each of our locations will feature several types of Personal Protective Equipment (PPE) to reduce the risk of transmission of the coronavirus. Our bankers will be wearing masks for your protection and safety, and out of respect for our hard-working team we will require each of you entering our facilities wear a mask also. We understand that some individuals may have medical conditions that prevent you from wearing a cloth mask or simply do not wish to wear one; for those individuals we have several great alternatives to help you take care of your banking needs. These are featured below.
Once again, I thank you for your patience and understanding as we make gradual and calculated steps towards a happier banking experience for each of our communities.
Locations With Expanded Lobby Access
Campbellsville: Campbellsville Main Banking Center
Corbin: Corbin Main Banking Center
Greensburg: Greensburg Main Banking Center
London: London Main Banking Center
Somerset: Somerset Main Banking Center
*As stated above, all banking center location lobbies are open, however outside of 10:00 AM to 3:00 PM for the locations listed above, and the locations not listed at all – an appointment is required to access the facility.
Digital Banking Alternatives
Forcht Bank has a variety of digital banking tools to help you manage your finances from home or even on-the-go. Use your tutorial videos on our Demo Videos page to learn how to easily use each tool. The tools below can help you monitor your bank accounts, pay bills and deposit checks while practicing social distancing during the COVID-19 pandemic.
OnDemand Banking - our easy-to-use OnDemand Banking (Interactive Teller Machines – ITM) allows a bank representative and a customer to have a two-way video conversation to conduct a banking transaction. Learn more here.
Online Banking - enroll using this link to monitor your accounts online. It's safe, secure and allows additional benefits including:
- Receive electronic statements
- Pay bills and utilities
- Transfer funds to other Forcht Bank accounts, or even external bank accounts
- Sign up for alerts on your accounts
Mobile Banking - Previously customers were required to have enrolled in online banking before using the Forcht Bank Mobile Banking App for iPhones and Androids. But with a new update, customers can directly download the app and enroll from the login screen and have access to online banking and mobile banking. Mobile Banking is free to download and includes many of the features of online banking plus more:
- Deposit checks with the Mobile Deposit feature - watch a demonstration video here
- Manage your debit card
- Pay bills
- Transfer funds
- Secured with Facial Recognition software
CardValet - While the Forcht Bank Mobile Banking app allows general oversight of your debit card, CardValet App offers a more refined level of control. Take charge of your debit with these capabilities:
- Turn card on/off
- Set card limits - restrict transaction amounts, locations and types of merchants you card can be used
- Transaction alerts - receive instant alerts when you card is being used.
- Available for both Apple and Android devices
Online Mortgage Application - As mortgages rates are still hovering around all-time record lows, don't miss out on the chance to refinance your home. And if you're still in the market for a new home, one of the strongest tools you can have to help determine if you can afford a home is to be pre-qualified. Visit our Online Mortgage Center at Easy Street Mortgage delivered by Forcht Bank to apply online from the comfort of your couch for your next home loan.
- Apply in as little as 10 minutes
- Safe and secure
- Most importantly, easy
As always, if you have any questions about our digital banking tools, we are here to help answer your questions. Dial 844-436-7248 during business hours of Monday - Friday, 8:00 AM to 6:00 PM and Saturday from 8:00 AM - 12:00 PM EST.